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How to get web design clients: a practical guide

A step-by-step way to find businesses whose websites need help, check they're worth your time and reach out in a way that gets replies.

The Dozif team
· 4 min read
How to get web design clients: a practical guide

Every web designer hits the same wall. You're good at the work, but the work doesn't arrive on its own. Referrals are great when they come, but you can't plan around them, and job boards turn every project into a race to the lowest price.

There's a more reliable way: find businesses whose websites clearly need help, and tell them, specifically and politely, what you'd fix. This guide walks through that process from start to finish, and links to deeper guides for each step.

Step 1: Decide who you want to work with

The most common mistake is trying to work with everyone. "Any business that needs a website" isn't a market, it's a wish. Narrow it down on two axes:

  • A platform you know. If you build on Webflow, WordPress or Shopify every day, the businesses already on that platform are your easiest clients. You can estimate the work quickly and you speak their language.
  • An industry you understand. Dentists, law firms, restaurants, trades, SaaS. When you know what their customers want, your first email writes itself.

You don't have to commit forever. Pick one combination, work it for a month, and see what replies you get.

Step 2: Find businesses with a visible problem

A business with a fast, modern website doesn't need you, however good your pitch is. You want sites with a problem the owner can see for themselves:

  • A footer that still shows a copyright year from years ago
  • A site that doesn't work properly on a phone
  • A homepage that takes several seconds to load
  • A browser warning that the site is "Not secure"
  • Missing basics like a page description or a social preview image

Checking hundreds of sites by hand takes forever. This is exactly what Dozif does for you: it tracks 17,490 business websites, records the technology each one runs on and checks for these problems automatically. Right now 1,564 of them score 40 or more on our opportunity score and publish a verified email address.

For platform-by-platform advice, start with our guides to WordPress, Webflow, Shopify, Wix and Squarespace.

Step 3: Qualify before you write

Not every site with a problem is a good lead. Before you spend time on a message, check three things:

  1. It's a real, active business. It has its own domain, current contact details and signs of life like recent reviews or posts.
  2. You can reach them. An email address, a contact form or a phone number.
  3. You can fix what's wrong. Don't pitch a Magento migration if you've never touched Magento.

Our guide to what makes a website a good lead goes through this in more detail, including how each problem affects the score.

Step 4: Write to them like a person

Your first message should be short, specific and about them:

  • One true observation about their website
  • Why it matters to their business, in plain words
  • One line about who you are
  • One small, easy question

Hi, I noticed your website still says © 2021 in the footer, and the homepage takes a few seconds to load on my phone. Small things, but visitors notice. I build websites for local clinics. Would a short list of quick fixes be useful? No cost.

That's it. No long introduction, no attachments, no "hope you're well". We've written a full guide with examples for different problems: cold emails for web designers that don't sound like spam.

Step 5: Offer something small first

A business that doesn't know you won't buy a full redesign from a cold email. Make the first step easy:

  • A short, free audit of the problems you found, with a clear fix for each
  • A fixed-price quick win, like a speed clean-up or a mobile fix
  • A care plan for sites that need regular updates

Once they've seen your work on something small, a bigger project is a much easier conversation.

Step 6: Keep track and follow up

Keep every lead in one place with a status: new, contacted, replied, won or lost. Follow up once, about a week later, then move on. It sounds basic, but it's what separates designers who get steady work from those who send a burst of emails and give up.

Putting it together

Finding clients isn't about luck or a bigger portfolio. It's a process: pick a platform and an industry, find sites with problems you can fix, check they're worth your time, and write a short, honest message about their site. Do that every week and the work starts to arrive on a schedule.

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